Heather Prailey serves as an Agile Manager at Transflo, overseeing a team of four and enhancing performance metrics by 25% through tailored coaching and presentations. Previously, Heather held roles including Scrum Master and Digital Support Specialist at Tech Data, where leadership and collaboration across multi-functional teams were emphasized. Other positions held include Product Specialist, Assoc. Tier II Support Engineer, and Help Desk Technician, showcasing a diverse background in technical support and product management. Heather Prailey obtained an Associate's degree in Computer Science from the State College of Florida-Manatee-Sarasota.
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