Azizul Rizal Zulkapli

Azizul Rizal Zulkapli is a seasoned professional with extensive experience in IT service management and software development. Currently serving as a Senior Service Delivery Manager at Transition Technologies MS since May 2021, Azizul oversees change request execution for Roche's Patient Support Program and ensures Agile-CSV delivery for the P360 project. Prior experience includes roles as Global Incident Manager at Cheetah Digital, where Azizul managed high-priority incidents, and as Assistant Manager of IT Software Development at the Federation of Investment Managers Malaysia, leading system development projects. Further roles at RBC Investor & Treasury Services, Dell, and Logica have provided a solid foundation in technical support and application management. Azizul holds an MBA from the National University of Malaysia and a Bachelor's degree in Software Engineering from Multimedia University.