Mariia Oliinyk

Mariia Oliinyk is a Clinical Decision Support Technical Specialist at Translational Software. Mariia has over six years of experience in providing technical support for customers in clinic and laboratory environments. Mariia is skilled in assisting with the setup of new applications, determining issues and appropriate solutions/workarounds, and providing support during software updates. Mariia is also experienced in working with IT ticketing systems and providing on-call support. In their current role, Mariia is responsible for providing support to clients, Draw up the documentation concerning process customer support and validation, fixing issues related to laboratory hardware/software, and coordinating testing activities.

Mariia Oliinyk has a Master degree (Engineer Technologist) in Metal cutting machines and systems from Dnipropetrovs'kij Nacional'nij Universitet. Mariia also has certification from AXELOS Global Best Practice in ITIL Foundation Level, Coursera in Google IT Support Professional Certificate, Coursera in Operating Systems and You: Becoming a Power User, Coursera in The Bits and Bytes of Computer Networking, Coursera in Technical Support Fundamentals, Microsoft in Microsoft Office Specialist Excel 2016, and Microsoft in Microsoft Office Specialist Access 2016.