Laila Salem

Laila Salem is a seasoned professional with extensive experience in customer experience and operations management within the logistics and communications sectors. Currently serving as Gulf Customer Experience Manager at Transmar since December 2019, Laila is responsible for managing rates and revenue control, applying periodical rate tariffs, and ensuring data quality across systems. Previous roles at Transmar include Customer Experience and Operations Team Leader and Senior Pricing Executive, as well as positions in key account management, sales representation, and documentation. Laila's background also features experience in account management at Style Communications and various marketing and operations roles at Coldwell Banker Real Estate, demonstrating a strong ability to coordinate and manage diverse operations while maintaining effective client relationships.