Houda B.

Houda B. has over a decade of experience in account management and customer service within the technology and hospitality sectors. At Transoft Solutions Inc., Houda currently serves as an Account Manager for Renewal Services, focusing on managing client portfolios and increasing revenue through maintenance assurance programs and SaaS subscriptions. Previous roles at Transoft Solutions include Renewals Coordinator and Lead Development Specialist, where responsibilities involved business growth through retention programs and generating new sales leads. Prior to this, Houda worked as a Guest Services Agent at PoetsCove Resort & Spa, excelling in guest relations and problem-solving. Houda holds an Associate Certificate in Marketing Management with a Professional Sales Option from the British Columbia Institute of Technology.