Katherine Henderson has extensive experience in customer service and management, currently serving as the General Manager and previously as an Account Executive at TransPak since April 2015. In these roles, Katherine collaborates across multiple offices to achieve customer service goals, builds and maintains relationships with vendors and customers, and ensures alignment between client expectations and company deliverables. Katherine also has a background as an Executive Assistant, where responsibilities included supporting the Vice President, managing sensitive information, and overseeing various operational tasks. Prior experience at 24 Hour Fitness as a Sales Representative involved maintaining customer records, resolving service issues, and promoting additional services.
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