Elias Hernandez Torres

Elias Hernandez Torres is an experienced IT professional with a diverse background in technical support, web development, and network management. Currently serving as a Soporte Analista N1 at Transvip Chile since March 2021, Elias utilizes technologies such as WordPress, MySQL, and Zendesk to analyze and resolve incidents for company collaborators. Since August 2017, Elias has been a web developer at Tiglobal, employing SCRUM methodologies to create functional prototypes and websites. Previous positions include Tecnico Residente at Comtec Global, where Elias implemented and trained staff on Kyocera printers, and Analista BackOffice at Apex Chile - WOM, focusing on customer database distribution and dashboard creation. As a TI manager at FRESHLAND, responsibilities included overseeing network administration. Elias has pursued formal education in Information Technology at Instituto Profesional de Chile and a Technological degree in Informatics.