Muhammad Arshad

Muhammad Arshad is a seasoned professional in customer service and quality assurance with extensive experience in leadership roles across various companies. Currently serving as Deputy Manager at Transworld Home since January 2024, Muhammad previously held the position of Customer Service Manager at Ufone from June 2017 to December 2023. Muhammad's career commenced at PTCL, where roles included Supervisor in the Quality Assurance Department, Quality Assurance Executive, Trainer, Head of Compliance Department, Floor Supervisor, and Customer Service Representative, showcasing a strong foundation in team management, policy development, and customer relationship management. Muhammad holds a Master's degree in Economics from Karachi University.