Stephanie Serrano

Stephanie Serrano has a diverse work experience in the travel and hospitality industry. Stephanie currently works as a Sales Manager for Mexico and USA at Travel Compositor since 2022. Prior to that, they were a Sales Executive at Cloudbeds from December 2021 to June 2022. Stephanie also held the position of Ecommerce Manager/Sales at Breathless Riviera Cancún Resort & Spa/Secrets Riviera Cancún Resort & Spa from September 2021 to November 2021, and Revenue Manager at MIJ Hotels from July 2021 to September 2021.

Before their recent roles, Stephanie gained valuable experience at Hotelbeds, where they started as a Reservations Agent LatAm in July 2010 and gradually progressed to become an Operations Supervisor from March 2015 to December 2016. Stephanie also worked at Tourico Holidays as a Hotel Operations Specialist from February 2017 to June 2018.

Stephanie's early career includes positions at Barceló Hotel Group, where they served as Entertainment & Kid's Club Staff, Telefonista, and Receptionist from February 2009 to June 2010. Prior to that, they worked as an Operations & Quality Agent at Bedsonline from July 2012 to March 2015.

Overall, Stephanie Serrano has gained expertise in sales, revenue management, e-commerce, and hotel operations throughout their career in the travel and hospitality industry.

Stephanie Serrano has a strong educational background in business administration and gastronomy. In 2013, they completed their Bachelor's degree in Tourism Business Administration with a specialization in Gastronomy at Universidad Interamericana para el Desarrollo. Stephanie continued their academic journey at the same university and is currently pursuing a Master's degree in Business Administration. Additionally, Stephanie obtained a certification in "Negotiating with Agility" from LinkedIn in September 2019, showcasing their commitment to continuous learning and professional development.