Conor Lawson is an accomplished professional in the insurance sector, currently serving as AVP - Head of Delegated Authority Shared Services at Travelers Europe since January 2021, focusing on enhancing Delegated Authority capabilities for optimal customer solutions. Previously, Conor held multiple roles at Travelers, including Head of Claim Regulatory, Compliance, Operations and Value Added Services, and Director of Operations - Europe, where responsibilities included developing cost reduction strategies and increasing operational efficiency. Conor's extensive experience also encompasses roles as Operations Manager and Claim Product Manager within Travelers and earlier positions as Senior Negotiator and Casualty Negotiator. Educational qualifications include a Bachelor of Laws from the University of Wales, Cardiff, and various certifications from insurance and claims organizations.