Mark Timmins

Mark Timmins is a highly accomplished maintenance leader with over 25 years of experience in the hospitality industry. Currently serving as Head of Maintenance Delivery at Travelodge Hotels Limited since July 1998, Mark has successfully managed large maintenance teams of over 228 professionals while overseeing budgets exceeding £30 million. Mark's leadership has resulted in a notable 30% reduction in maintenance costs and a 10% decrease in critical service failures. Previous roles include Hotel Booking Support Manager, where Mark optimized room availability across 500+ hotels, and Area Manager overseeing 11 flagship hotels in Central London, achieving significant improvements in customer service metrics. Mark's earlier career includes positions as Direct Sales Manager at Kirby Company and in Retail Management at Marks and Spencer, complemented by a Bachelor of Technology in Business Studies from Handbridge College.