Tara Lawlor is an experienced professional in customer relationship management and support, currently serving as the CRM Systems Manager and HubSpot Product Owner at Travelopia since April 2023, where responsibilities include developing marketing strategies and enhancing customer engagement using HubSpot. Prior to this role, Tara worked at HubSpot from July 2018 to April 2023 as a Senior Customer Support Specialist, assisting numerous clients daily and providing empathetic communication. Tara also held various positions, including Senior Sales Assistant and Key Holder at Superdry, and gained experience in video production and photography through internships and freelance work. Academic qualifications include a Master's degree in Sexuality Education and Sexual Wellbeing from Dublin City University and a Bachelor's degree in Multimedia from the same institution.