Zak Linz is a Senior Customer Care Specialist at TravelPerk, where Zak delivers exemplary customer support to maximize customer value from their SaaS booking platform. Zak previously worked as Client Success Project Manager at UNLEASH, where Zak developed best-in-class customer experience reporting and operations. Prior to that, Zak worked at Trailfinders, leading a team of consultants and exceeding KPIs as a Customer Care Team Lead. Zak has a background in media and cultural studies from the University of Sussex.
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