Lori Cobb

Lori Cobb is an experienced leader in customer service and technology, currently serving as the Sr. Director of Customer Service in Customer Operations & Support at Travelport since January 2004. With a focus on enhancing the customer experience through digital innovation and automation, Lori leads a global team in delivering exceptional support. Previous roles at Travelport include Program Director, where responsibilities included implementing a Requirements Management Framework, and IT Portfolio Director/Team Manager, overseeing multiple teams in providing solutions for travel-related products. Lori's background also includes significant experience at Worldspan and Delta Air Lines, where roles ranged from Project Manager to Sr. Programmer/Programmer Analyst. Lori holds a Bachelor of Science degree in Computer Science from Spelman College.