Regine B. is an experienced financial services professional with a strong background in management and member relations. Currently serving as Card Services Manager at Travis Credit Union since February 2018, Regine excels in leading a team of 16 to meet strategic department goals and enhance customer engagement with VISA Debit and ATM cards. Previously, as the Member Relationship Center Lead, Regine successfully implemented recruitment processes and mentorship programs, improving retention rates by 33%. Regine's prior experience includes roles at European Wax Center, where performance increased by 24% under management, and at Wells Fargo, where productivity and financial service sales surged significantly. Regine holds a Bachelor of Science in Kinesiology and Exercise Science from San Francisco State University.
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