Nicole Baucom

Director Of Customer Success at TRAXERO

Nicole Baucom has an extensive background in leading and developing customer success teams. With experience at Traxero, Lead Forensics, and The Good Kitchen, she has successfully managed teams, onboarded clients, and fostered strategic relationships for optimal client adoption and retention. Alongside her expertise in customer success, she has also constructed and launched Affiliate Programs and supported high-level projects as an Executive Assistant.

Location

Wilmington, United States

Links

Previous companies


Org chart


Teams


Offices


TRAXERO

TRAXERO is the leading provider of innovative software solutions for the towing industry. We understand how hectic running a towing business can be with all its moving parts. That’s why we brought the industry’s most essential towing solutions together on a user-friendly platform. With advanced digital features, we empower towing companies to optimize their operations, enhance customer satisfaction, and bring in more profits. Our Towing Management Software (TMS) offers digital dispatching and integrates with fleet tracking and credit card processing solutions. We also offer auction, lien and mail products to help our customers expand their buyer audience and clear unwanted inventory more quickly and efficiently. Our team works together consistently to improve our solutions and solve problems to meet the needs of our customers and fellow employees. We celebrate work/life balance and truly believe that we should be rewarded for our efforts. At TRAXERO, hard work never goes unnoticed. Culture Of Growth 2024 Vision: Increase our Impact through efficient pockets of growth while setting a foundation from which to discover a step change growth opportunity Values: Work Hard, Play Hard; Be Transparent, Simplify, Offer Forgiveness, Crush It