Georgios Patsalis

Georgios Patsalis has a diverse and extensive work experience. Georgios began their career at Hewlett Packard Enterprise in 2007, where they worked as a German-Speaking HP-UX Support Engineer for a year, followed by a role as a German-Speaking Linux Support Engineer for two years. Georgios then transitioned to a Remote Support Account Advocate position, providing reactive support on OS level issues and proactive account delivery for Mission Critical customers in the Middle East and Africa region. In 2014, they took on the role of Software Support Engineer, handling L2 support for APM and its sub-products, as well as OBR and OMi.

In 2017, Georgios joined Micro Focus as a Technical Support Engineer, where they provided SWAT support for Operations Bridge Reporter and Service Health Reporter. This entailed handling the most complex and urgent technical issues, communicating with R&D, creating knowledge documents, and conducting pre-release product testing.

Subsequently, Georgios worked at Experian as a Technical Support Analyst, providing advanced support and consultancy to clients, regional, and global teams. Georgios focused on ensuring system availability and performance and investigated production issues.

Most recently, Georgios joined TIS (Treasury Intelligence Solutions) in 2019 as a Payment Formats Technical Support Engineer. Georgios analyzed and resolved issues related to various payment file formats, created SQL reports for decision-making, verified business logic, and debugged and documented issues and bugs in payment file creation.

Throughout their career, Georgios has consistently demonstrated strong technical troubleshooting skills, customer focus, and the ability to work effectively in diverse support roles.

Georgios Patsalis attended Ludwig-Maximilians-Universität München from 2001 to 2006, where they pursued studies in Business/Managerial Economics. However, no specific degree was mentioned in the information provided.