Shonan Bhalla

Shonan Bhalla has a diverse work experience spanning over multiple companies and roles. In 2023, Shonan Bhalla worked as a Manager of Operations at Tresata. Prior to that, from 2020 to 2023, Shonan Bhalla worked at IBM as an Operations Manager, where they were responsible for managing P2P/O2C Operations, identifying process improvement opportunities, ensuring financial controls were met consistently, and mentoring team members. Before joining IBM, Shonan Bhalla worked at Dell from 2005 to 2012, where they served as an Accounts Receivable Manager and a Global Quality Manager, among other roles. At Dell, they led teams, managed collections portfolios, issued credit limits, trained audit teams, and generated reports. Additionally, Shonan Bhalla worked at Genpact as a Process Developer from 2002 to 2005. Overall, Shonan Bhalla has demonstrated expertise in operations management, process improvement, team leadership, and customer experience.

Shonan Bhalla has a bachelor's degree in Arts (BA) from the University of Rajasthan. They also have a master's degree in Applied Psychology (MSc.) from Bharthiyar University Coimbattore. Additionally, Shonan Bhalla holds a certification as a Certified ScrumMaster (CSM) from Scrum Alliance, which was obtained in February 2023.