Oscar Carlos

IT Global Service Desk Manager at Trexon

Oscar Carlos has a diverse work experience spanning several companies. Oscar is currently working as the IT Global Service Desk Manager at Trexon since June 2023. Prior to this, they volunteered as a Soccer Coach at Weymouth Youth Soccer Inc starting in August 2022. From April 2017 to June 2023, Oscar held the position of Associate Director IT: Field Services North East Region at SS&C Technologies, where they led various initiatives during the Covid-19 pandemic, including transitioning employees to a work from home setup and managing the closure of their Boston office. Before that, they worked at Eze Software (SS&C Eze) from April 2006 to April 2017 as an IT Engineer specializing in virtualization and server administration. Oscar also has previous experience at Sapient, where they served as a Senior Information Technology Help Desk from March 2004 to March 2006, and as an Information Technology Help Desk from August 2001 to March 2004, during which they were involved in server staging, technical support, training, and project leadership.

Oscar Carlos has a Bachelor's Degree in Business Administration from the University of Massachusetts Amherst. In addition, they have obtained several certifications including the VMware Certified Associate - Data Center Virtualization (VCA-DCV) from VMware in November 2013 and the Microsoft Certified Technology Specialist: Windows Vista - Configuration from Microsoft in July 2009. Oscar also holds USC Goalkeeping Level 3, Level 2, and Level 1 certifications from United Soccer Coaches in 2007. Furthermore, Oscar has acquired Microsoft certifications such as the Microsoft Certified Desktop Support Technician: Windows XP in October 2004, the Microsoft Certified Systems Engineer: Windows 2000 Server (MCSE) in July 2002, the Microsoft Certified Systems Administrator: Microsoft Windows 2000 Server (MCSA) in June 2002, and the Microsoft Certified Professional certification in February 2002.

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  • IT Global Service Desk Manager

    June, 2023 - present

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