Pesana Paries

Pesana Paries has been working as a Service Desk Manager at The riteSOLVE Group (TRG) since June 2016. Prior to that, Pesana worked at EOH from February 2007 to May 2016 as a SYSPRO Service Desk Consultant and Helpdesk Co-ordinator. Pesana is responsible for managing staff performance, meeting defined benchmarks, and ensuring effective customer service at TRG. At EOH, Pesana provided telephonic support for SYSPRO services and coordinated various tasks at the call center.