Dwena Phillips has a diverse work experience ranging from administrative roles to project management. Dwena is currently working as a Practice Manager at Tri Valley Plastic Surgery. In this role, they proactively seek opportunities to improve business operations, conducts comprehensive data analysis, and streamlines processes. Prior to this, Dwena worked as a Project Manager at the same company, where they successfully launched a patient portal, an online booking platform, and transitioned to electronic forms.
Before joining Tri Valley Plastic Surgery, Dwena served as an Executive Assistant at Stanford Children's Health | Lucile Packard Children's Hospital Stanford, where they managed scheduling, travel arrangements, and facility maintenance. Dwena also worked as a Clinical Assistant II at the same institution, where they obtained authorizations for outpatient and ancillary services and corrected billing errors, resulting in a recovery of approximately $75,000.
Additionally, Dwena has experience as an Administrative Assistant and Medical Assistant at Fremont Spine & Musculoskeletal Clinic, where they managed a large number of workman's compensation patients and improved the efficiency of the onboarding process by creating a detailed instruction manual. Dwena also worked as a Certified Scribe Trainer at ScribeAmerica, where they supervised and trained new hires on maximizing efficiency and maintaining accuracy in documenting information.
Earlier in their career, Dwena worked as a Public Health Research Assistant at the Goldman-Mellor Lab at the University of California, Merced. In this role, they conducted data analysis using STATA software, collaborated on published studies related to adolescent healthcare, mental health, and presented findings at national conferences.
Overall, Dwena Phillips has a strong background in project management, data analysis, administrative support, and research, making their a versatile and experienced professional.
Dwena Phillips received their Bachelor of Science (BS) degree in Human Biology and Cognitive Science from the University of California, Merced in 2019. Following that, in 2020, they enrolled in the Pre-Health Academic Certificate Program at California State University - East Bay. The field of study for this program is unspecified.
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