Zahid I.

Zahid I. currently serves as the Assistant Project Manager for Education Services at Etio, responsible for supporting the Operations team and refining processes to enhance customer experience while achieving KPIs. Previously, Zahid worked as a Programme Support & Resourcing Officer at the Department for Environment, Food and Rural Affairs, focusing on resource management and business support within the World-Class SCAH Programme. Prior experience includes roles as a Financial Crime Advisor at RBS, where solutions were provided to victims of financial fraud, and as a Customer Experience Assistant at Sainsbury's. Early career positions also include a Website Coordinator at Release.Scotland, Sales Advisor at O2, and Customer Consultant at Currys plc. Zahid holds a Bachelor’s Degree in Business Management from Edinburgh Napier University and completed secondary education at George Watson's College and Currie Community High School.