Kristian Joyce Jaraplasan

Kristian Joyce Jaraplasan has over 15 years of work experience. From 2005 to 2007, they worked as a Data Analyst/Indexer at Datastream Technologies LLC. From 2007 to 2008, they worked as a Customer Service Representative at ePerformax. From 2008 to 2010, they worked as a Technical Support Representative at Stream Global Services. From 2010 to 2015, they worked as a Mortgage Loan Specialist II at JPMorgan Chase & Co. From 2015 to 2016, they worked as a Customer Delight Specialist II at Balsam Brands. From 2016 to 2019, they worked at Proactis, where they held various roles such as Global Technical Support Team Lead, Technical Support Specialist (eConnect), Technical Support Analyst, and Monitoring and Notifications. From 2017 to 2019, they also worked as an AI Supervisor at Evie.ai and as a Customer Success Executive at Jibble Group. Since 2022, they have been working as Head of Technical Support and Client Services at Tribe Inc.

Kristian Joyce Jaraplasan obtained a Bachelor of Science (B.S.) in Business Administration and Management, General from De La Salle University - Dasmariñas between 2000 and 2005. In addition, Jaraplasan has obtained various certifications from LinkedIn and Simplilearn, including Conducting Motivational 1-on-1 Reviews, Avoiding New Manager Mistakes, Balancing Multiple Roles as a Leader, Becoming a Manager Your Team Loves, Coaching and Developing Employees, and ITIL Foundation Level.