Josh Anderson

Global Customer Success Manager at Trice Imaging

Josh Anderson is a Global Customer Success Manager at Trice Imaging. Josh has also worked as a product/operations analyst at RhythmOne from October 2012 to August 2016. In this role, they coordinated operational and technical projects for an online advertising platform and served as a point of escalation for application specific issues. Josh also communicated with various business groups (staff & customers) and translated user needs into product feature requirements.

Josh has also defined necessary engineering tasks to deliver feature or requirement, including development time estimations. Josh has provided tracking and reporting project milestones and deliverables; facilitating completion of project dependencies and critical path issues. Josh has also worked closely with engineering group to manage technical tasks, prioritization, and final reviewing of deliverables before deploying to production (UX, QA, scalability).

Josh also oversaw a project to complete a RESTful API. Josh was also the primary author of technical API documentation for users. In addition, they designed and coordinated an engineering effort which improved overall front end system performance and reduced completion time on critical feature by an order of magnitude. Josh also managed a project initiative to reduce back end load and improve efficiency. Furthermore, they assisted in a project to migrate all systems to cloud solutions and helped manage feature set and some re-factorization necessary for system change. Lastly, they designed new features for front end application (UX and UI).

Josh Anderson has a Bachelor of Science in Computer Science from the University of Washington.

Josh Anderson reports to Asa Sjöblom Nordgren, CEO & Founder. Some of their coworkers include Nick Spence - Head Ninja of Engineering, Johanna Wollert Melin - Founder & CEO Europe, and Adrena Austin - Trice Academy Manager.

Timeline

  • Global Customer Success Manager

    Current role

  • Product Manager