Jaqueline Silva

Jaqueline Silva is an accomplished Strategic Customer Success Manager at Braze, specializing in global strategic accounts since October 2025. Previous experience includes significant roles at LinkedIn as an Enterprise Account Director for the Andean and Central America regions, where Jaqueline managed enterprise accounts and implemented SaaS solutions, and as an Account Director for South Latam, driving talent solutions and enhancing client engagement. Jaqueline's expertise further extends to leadership positions such as Head of Development Services at Coface, where an innovative trade management platform was launched, and Key Account Manager positions at both Equifax and Mapcity, focusing on data solutions and geomarketing. An MBA candidate at FGV - Fundação Getulio Vargas, Jaqueline possesses a solid foundation in business developed at Universidade Paulista, complemented by a B.B.A. in Business.