Hope Isley has a robust background in customer success and service management, currently serving as Senior Manager for Customer Success at Tricentis since January 2021, overseeing various teams including those focused on the AMS NorthEast, SouthEast, and Public Sector. Previously, Hope held several roles within the same company, advancing from Customer Success Manager to Senior Manager. Prior to Tricentis, Hope worked at QualiTest Group as Managing Quality Engineer and at Orasi Software as Manager of Consulting Services. Hope started a professional career as Administrative Office Manager at Brookhaven Country Day School. Educational credentials include a Bachelor of Science in Business Administration with a focus on Corporate Communication from the University of North Carolina at Greensboro.
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