Pauline K.

Pauline K. currently serves as the Customer Success Operations Manager and Gainsight Admin at Tricentis, focusing on operations and strategy for the Customer Success team since December 2022. Prior to this role, Pauline worked as a Customer Success Operations Analyst and Digital Account Manager at Software AG from January 2020 to December 2022, where responsibilities included enhancing customer experiences through integration and API management platforms as well as providing educational resources on legacy solutions. Experience also includes roles at Receipt Bank as a New Partner Consultant, contributing to bookkeeping solutions, and various internships in recruitment and marketing. Pauline holds a Bachelor of Business Studies in Marketing from James Madison University and attended the University of Antwerp in 2017.