Customer Experience Team

The Customer Experience Team at Tricolor Auto Group is dedicated to enhancing the overall client journey by leveraging data insights to tailor marketing and acquisition strategies for the Hispanic market. This team, comprising roles from customer operations to loan servicing, ensures seamless interactions, fosters customer loyalty, and addresses feedback effectively, all while promoting financial inclusion through responsible vehicle financing. Their collaborative efforts aim to build a supportive community for customers navigating their credit-building journeys.