Aashish Shastri

Aashish Shastri is an experienced professional in customer experience management, currently serving as a Customer Experience Manager at Trident Group in the UK since April 2024. Prior to this role, Aashish held the position of Escalated Ombudsman Complaints Team Manager at Shell Energy from March 2015 to April 2024, where responsibilities included leading a team focused on resolving customer issues efficiently and adhering to strict timelines. Aashish also served as an Administrative Manager, ensuring prompt fulfillment of Data Subject Access Requests (DSARs) within stipulated service level agreements. Aashish holds a Bachelor of Science degree in Human Biology from The Manchester Metropolitan University, earned between September 2010 and May 2013.