Robert Almonte is an experienced security analyst at Trilogy International Partners and has served as a Help Desk Specialist at Florida Marketing Advertiment since June 2015. In this role, Robert provides support to end users on hardware and software issues, manages a complaint ticketing system, and ensures the timely resolution of work orders. Responsibilities also include on-site analysis and troubleshooting of complex desktop problems, as well as the installation and maintenance of workstations and related equipment. Robert is skilled in recommending and implementing effective solutions for remote users.
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