Hem Pandya

System Engineer at Trinity Worldwide Technologies

Hem Pandya has two professional experiences. First, as a System Engineer at Trinity Worldwide Technologies, LLC from June 2017 to present, they are responsible for designing, managing, implementing, configuring, analyzing, and supporting the company's infrastructure and data communication systems. Their role includes tasks such as managing the exchange email system, creating and maintaining documentation of network configurations, performing hardware and software upgrades, and ensuring security standards are met. Hem also takes care of user administration, VPN, telephony system, wireless network, disaster recovery, and help desk support. Additionally, they have experience with migrating email systems from MS Exchange to Office 365 and managing a third-party helpdesk. Second, as an Ecommerce Specialist at KAV Imports since January 2022, Hem's focus is on developing and executing successful digital strategies that increase revenue, enhance customer engagement, and drive business growth. Hem has a solid understanding of ecommerce platforms, marketing channels, and consumer behavior. Their expertise lies in optimizing online shopping experiences, improving website functionality, and creating impactful marketing campaigns.

Hem Pandya completed their Bachelor's Degree in Electronics and Communication Engineering from Young Freshers Jobs in Gujarat in the years 2011 to 2015. Hem then pursued a Master's Degree in Electrical and Computer Engineering from the New Jersey Institute of Technology from 2016 to 2017. In addition to their formal education, Hem also obtained the CCNA certification from Cisco in September 2016 and the Cisco Certified Entry Network Technician (CCENT) certification in August 2016.

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Timeline

  • System Engineer

    June, 2017 - present