Yudai Sakai

Yudai Sakai is an experienced Customer Operations Manager at Tripadvisor, where responsibilities include leading Customer Support and Content Operations teams in Singapore, identifying and executing process improvements, and mentoring team members. Prior to Tripadvisor, Yudai worked at Marina Bay Sands as a Guest Service Executive and Guest Service Agent, gaining recognition for excellent customer service. Earlier experience includes a role as a Sales Assistant at Miki Travel, managing European tour itineraries and operations. Yudai holds a Bachelor of Arts in International Studies from College of Charleston and a degree from Kansai Gaidai University in English.