Juan Manuel Villar Ruiz

Juan Manuel Villar Ruiz is a seasoned professional with extensive experience in CRM management, currently serving as a Senior CRM Manager at Triple A Internetshops GmbH since March 2024. Prior to this role, Juan Manuel worked at Delivery Hero from July 2022 to March 2024, where responsibilities included leading global CRM strategies for over 500,000 users and enhancing campaign efficiency. Previous positions at PedidosYa involved overseeing regional CRM operations across 15 LATAM markets and implementing an in-house CRM tool. Earlier in the career, roles at Alsea and Santander Argentina involved demand planning, customer service, and interdepartmental communication. Juan Manuel holds a Bachelor's Degree in Social Communication Sciences from the University of Buenos Aires and various certifications in digital marketing and project management.