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Head Of Technology Operations & Cyber

Engineering · London, United Kingdom

Job description

Triple Point was founded in 2004 with the belief that connecting investing insights with the right resources and partners can deliver powerful solutions. Today, we manage more than £3.6 billion of assets for a broad range of investors, through four distinct investment strategies: Social Housing, Clean Heat, Private Credit and Venture. These are all areas where our expertise, empathy and resourcefulness make a real difference in unlocking long-term value.

Our distinctiveness comes from our ability to connect the dots to get to the heart of any challenge, which makes us an essential partner to our clients and our investors, while leaving the world demonstrably better than we found it. We take our commitments seriously, which is why we’re a certified B-Corp and signed up to the Principles for Responsible Investment.

There are 250 of us at Triple Point. Engineers rub shoulders with lawyers, and accountants work alongside investment professionals. It’s important to us everyone’s voices are heard, and that everyone can contribute to decision-making. We’re looking for people who share our values because applying different perspectives towards a common goal drives us forward in unexpected and exciting ways.

The Function

The Digital & Tech department is structured into two core functions:

  • Digital Transformation – Focused on business applications, data, integration, and automation.
  • Technology Operations (Tech Ops) – Focused on IT infrastructure, cybersecurity, vendor management, and desktop management.

The Role

The Head of Technology Operations will oversee the technology infrastructure and operational services, ensuring they meet the demands of a dynamic, regulated investment management environment. This role encompasses strategic oversight, operational excellence, and vendor accountability, focusing on maintaining robust cybersecurity and delivering seamless technology experiences.

The role requires a results-driven leader blending traditional IT expertise (Windows, LAN/WAN) and modern cloud technologies (Office 365, Azure). A strong commitment to planning, clear communication, and accountability is critical.

Responsibilities 

Operational Excellence:

  • Oversee the technology lifecycle, ensuring systems remain evergreen and optimised.
  • Manage cloud and on-premises services, including backups and disaster recovery.
  • Ensure all documentation, handovers, and communications are thorough and completed to a high standard.
  • Tech Ops Budget Management.

Leadership and Team Management:

  • Lead, mentor, and develop a high-performing team.
  • Foster collaboration and maintain open communication across teams and stakeholders.

Vendor and Partner Management:

  • Hold vendors and partners accountable, ensuring they prioritise the firm’s needs.
  • Manage the outsourced partners and vendors such as: Security Operations Centre (SOC), Desktop Support, etc.

Cybersecurity and Compliance:

  • Maintain the highest cybersecurity standards and regulatory compliance.
  • Manage risk mitigation strategies and respond promptly to vulnerabilities.

Communication and Planning:

  • Communicate effectively with the business on upcoming changes and improvements.
  • Stay ahead of technology updates, proactively planning and implementing changes.

Project Delivery:

  • Deliver projects on time and to specification, aligning with business priorities.
  • Collaborate closely with leadership on digital and operational strategies.

Essential:

  • Minimum 12 years of IT experience, including managing complex technology operations.
  • Expertise in Microsoft Cloud Services (Office 365, Azure) and traditional IT infrastructure.
  • Proven ability to maintain service levels and meet regulatory requirements.
  • Strong project management and planning skills.
  • Excellent communication, both written and verbal, with the ability to engage stakeholders at all levels.

 Essential Technical Expertise: 

  • Office 365 (Teams, Intune, Defender, Autopilot).
  • Azure Identity Management, SSO, MFA, Conditional Access.
  • LAN/WAN, firewalls, and networking (L2/L3).
  • Cybersecurity tools and practices, including Microsoft Sentinel and DLP.

Desirable:

  • Experience in the financial services sector or FCA-regulated environments.
  • Familiarity with ESG-driven digital strategies

Attributes

  • A can-do attitude with a focus on solutions and results.
  • Detail-oriented with a commitment to delivering high-quality outcomes.
  • Strong accountability and ability to manage competing priorities effectively.
  • Adaptive and eager to stay ahead of technological advancements.
  • Collaborative, with the ability to inspire and lead by example.

Triple Point offers a wealth of benefits including a contributory pension, hybrid/flexible working and ongoing learning and development opportunities. Check out our comprehensive list of benefits HERE. 

Apply today for further information!

Triple Point is dedicated to providing fair and equal opportunities for all individuals, including both current and potential employees. Discrimination of any kind based on factors such as age, disability, gender, sexual orientation, pregnancy, race, ethnicity, religion, gender identity, or marital status is not tolerated by the company.

Our aim is to create a welcoming and diverse work environment where people from all walks of life feel valued and supported. We actively encourage individuals from various backgrounds to apply for job vacancies and become part of our team. 

STRICTLY NO AGENCIES

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