Brent K. has a diverse work experience in the field of information technology. Brent started their career as an Easy Tech Master Tech at Staples in 2011 and then worked as a Data Migration Tech for Gilead Sciences and LinkedIn at Robert Half in 2013. Brent also worked as an IT Help Desk Technician for Fenwick and West LLC at Robert Half, providing hardware and software support for employees.
In 2013, Brent joined Wintec Industries as a Helpdesk Administrator, where they provided technical support to employees. Brent later worked as a Deskside Support Specialist at Adams & Martin Group, serving Wilmer Cutler Pickering Hale and Dorr law firm.
In 2017, Brent worked at TEKsystems as an IT Support Specialist for Nevro Corporation, offering in-person, phone, and remote technical support. Brent also served as a Help Desk Analyst for National MI, providing end user support for onsite and remote employees.
Brent then joined Rakuten USA in 2018 as an Information Technology Administrator. Brent performed various IT administrative tasks until 2020.
In 2020, Brent worked at SYNRGO, Inc. as an Enterprise Application Support specialist, responding to employee issues and ensuring system functionality. Brent then joined Supreme Lending as an Information Technology Support Specialist, where they monitored the ticketing system, performed troubleshooting, and handled escalations.
Currently, Brent is working at Triumph Financial, Inc. as a Desktop Support Engineer, providing level 2 technical support and administration of cloud-based application architectures. Brent also participates in IT change management and asset management processes.
Overall, Brent K. has gained extensive experience in technical support, administration, and troubleshooting throughout their career.
Brent K. attended McKinney High School from 2002 to 2006. Brent successfully obtained a High School Diploma with a focus on High School/Secondary Diplomas and Certificates.
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