TriWest Healthcare Alliance Corp.
Fidel Ligsay serves as the Chief Customer Service Officer at TriWest Healthcare Alliance since March 2024, leading the customer service strategy to ensure exceptional service under the Department of Defense TRICARE managed support contract and the Community Care Network contract with the Department of Veterans Affairs. Prior to this role, Fidel held the position of Vice President of Operations at Health Net Federal Services from October 2004 to January 2022, overseeing service operations for TRICARE/DoD, and at JPMorgan Chase & Co. from December 2000 to October 2004, managing the San Antonio contact center operations. Fidel holds a Master of Business Administration from The University of Texas at San Antonio and a Bachelor of Music in Music Management from James Madison University.
This person is not in any teams
This person is not in any offices