Sheri Collins

Sheri Collins is a seasoned technology support professional with extensive experience in technical support and IT service management. Currently serving as a Sr. Tech Support Analyst at TriWest Healthcare Alliance since December 2019, Sheri previously worked as a Tech Support Analyst at Progilisys Solutions, where support was provided for over 6,000 users. Previous roles include Service Desk Analyst at International Cruise & Excursions, Inc., Guest Service Agent at Diamond Resorts International, Information System Security Officer, and Network Administrator at L3 Communication Systems - West, as well as Information Systems Coordinator at Fieldstone Homes. Educational credentials include multiple certifications in IT and security, including Comp TIA A+, MCSE, and NISPOM Chapter 8 Implementation.