Roberto H. is a seasoned IT professional with extensive experience in desktop support and IT help desk roles across various organizations. Currently serving as a Desktop Support Technician at TRIXTER since May 2023, Roberto H. provides user support for both internal and international users, managing ticket resolutions and onboarding processes. Previous positions include Information Technology Help Desk at EGOR, IT Support Specialist at ITS, and roles at IDS Ltda and Leopoldo Gross y Asociados S.A., where Roberto H. handled IT support, server management, and incident resolution. Early career experience includes a Digital Technician role in the film industry and an operations internship, alongside a Technical Degree in Computer Science and a certification as a Linux System Administrator.
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