Kimberly Hancock

Kimberly Hancock has extensive work experience in various roles and industries. Kimberly started their career at DoubleTree Hotel Cleveland/South by Hilton in 2000, where they served as the General Manager. Their responsibilities included coaching and developing the team, hiring employees, conducting performance reviews, and providing ongoing training. Kimberly then transitioned to Aldi in 2010, where they worked as a Store Manager until 2013. Their final role was at The Reserves Network, where they began as a Branch Manager & Certified Trainer in 2013. In this position, they built client relationships, filled client orders with qualified field staff, managed office profitability, and resolved issues for clients and employees. In 2021, Kimberly was promoted to Learning and Performance Lead at The Reserves Network.

Kimberly Hancock attended Maple Heights High School from 1995 to 1999, where they received a Diploma in College Preparatory studies. Additionally, they have obtained several certifications including Successful Goal Setting, Cultivating a Growth Mindset, and Motivating and Engaging Employees from LinkedIn in 2019.