Trodo
Kristiāna Krūmiņa works as a Swedish Speaking Customer Service Representative at Trodo since July 2022. Prior to this, Kristiāna worked as a Driver Support Specialist at Cabonline Customer Service Latvia from August 2020 to January 2022. Kristiāna holds a Bachelor's degree in English Language and Literature/Letters from Latvijas Universitate, completed in 2022. At Trodo, Kristiāna consults customers via phone, email, and live chat, handles returns and warranties, and ensures a positive customer experience from order placement to post-delivery assistance.
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Trodo
At Trodo, we recognized a gap in the online marketplace back in 2013 - while it was easy to buy almost anything on the internet, car parts and spares were still elusive. From our very first day, our mission was to provide a user-friendly online service that prioritized the customer experience above all else. Not only did we achieve that goal, but we also revolutionized the e-commerce landscape for car parts and spares, paving the way for other businesses to follow suit. Today, we continue to be at the forefront of the industry by setting the standard for excellence. Our webshop isn't just a faceless system - we're real people who are passionate about technology and motion, and we're here to assist every step of the way. Our expertise in the field is matched only by our enthusiasm for learning and growing. We're dedicated to helping people gain a better understanding of their vehicles and empowering them to take a more hands-on approach to transportation. Whether we're breaking down myths or providing facts, we're committed to providing the guidance and support our customers need to get the most out of their vehicles.