Alan Keenan

Alan Keenan is a seasoned IT professional with extensive experience in technical support and management. Currently serving as a Senior IT Field Service Engineer at Trojan IT since September 2021, Alan previously held the same title at Midland Computers Ltd for a brief period. Prior to these roles, Alan was an IT Service Manager at CTI Business Solutions, overseeing a team of three engineers while providing support for over 80 clients. Alan began their career as an Inside Sales Executive - Technical Lead at Milner Browne, where efficiency was improved through software and data management. Furthermore, Alan managed a busy repair store at FixIT Computer Specialists, demonstrating leadership and technical skills from an early stage. Educational credentials include a Certificate in Information Technology & Computer Applications from Galway Technical Institute and training at Dublin City University.