Adam Klein

Senior Director, Customer Success Operations at True Anthem

Adam Klein has a diverse work experience spanning various roles and industries. Adam began their career as a DJ, music producer, event promoter, and record label owner, managing their own business for nearly a decade. Adam then worked as a Content Manager at MSDSonline, followed by a Facilities Associate position at Google. Moving forward, they joined GOOM as the Community & Social Media Manager and Director of Marketing, where they successfully built a large audience and secured strategic partnerships. Afterward, they became self-employed again as a freelance audience development and digital and social media strategist. Adam then worked as a Community Manager and Content Strategist at Socialistic, where they developed content strategy and managed social media for various clients, including Fast Company, Red Bull, General Electric, Vitaminwater, and Los Angeles Fund for Public Education. Adam transitioned to Tasting Table as an Audience Development Manager before joining True Anthem as a Customer Success Specialist. Adam progressed within the company, taking on roles such as Senior Customer Success Manager, Customer Success and Product Strategist, Customer Success and Support Operations Lead, Director of Customer Success Operations, and finally, Senior Director of Customer Success Operations.

Adam Klein completed their education in a chronological order as follows:

From 1998 to 2001, Adam attended the University of Missouri-Columbia where they pursued Journalism. Although the provided information does not specify if they obtained a degree, it is implied that they attended the university during this time.

Subsequently, from 2001 to 2003, Adam enrolled at the University of Illinois Chicago and earned a Bachelor of Arts degree in English with a focus on Writing.

Finally, Adam pursued a Master of Arts degree in Media Studies at The New School from 2011 to 2013.

Links

Previous companies

Tasting Table logo
Google logo

Timeline

  • Senior Director, Customer Success Operations

    May 1, 2023 - present

  • Director, Customer Success Operations

    April, 2019

  • Product Owner

    January, 2019

  • Customer Success and Support Operations Lead

    October, 2018

  • Customer Success and Product Strategist

    November, 2017

  • Senior Customer Success Manager

    July, 2016

  • Customer Success Specialist

    November, 2015

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