Ankit Gandass

Ankit Gandass has a diverse range of work experience in customer service roles. Ankit started their career as a Customer Service Representative at Concentrix in 2014, where they provided end-to-end solutions to customers' issues on chat and demonstrated sound domain knowledge in the E-commerce (Retail) sector. In 2015, they joined mCURA as a Customer Service Specialist, responding to customers' queries over the phone and providing assistance with product-related issues. Ankit then worked at 1mg as a Senior Customer Care Executive from 2018 to 2019, where they responded to customers' emails, worked independently and as part of a team, and assisted customers with medicine-related issues. Most recently, they worked at Balancehero India as a Customer Care Executive, responding to customers on calls and emails, handling multiple tasks in a team, and providing assistance to customers regarding recharge-related issues.

Ankit Gandass completed their Bachelor of Technology (B.Tech.) degree in Computer Science from Manav Rachna International University, where they studied from 2010 to 2014. Prior to that, they attended Sh. S.N. Sidheshwar Senior Secondary Public School for an unspecified period, without obtaining a degree or specifying a field of study.