Herschel Anjela Rivera-Catapusan is a dedicated professional with extensive experience in retail and fraud management. Currently serving as a Store Administrator at True North Mortgage since August 2023, Herschel previously worked as a Retail Associate at CANDY HEAVEN and held multiple positions at UnionBank of the Philippines, focusing on fraud investigation, governance auditing, and internal fraud management. A former Fraud Support Lead at Shopee, Herschel managed team training and process improvements. As a business owner of Milk & Mommy Online Store, Herschel promoted breastfeeding awareness while selling related products. Educational qualifications include a Business Administration Diploma from Bow Valley College, a Bachelor of Science in Business Administration with a major in Financial Management from San Beda College, and a high school diploma from La Consolacion College - Pasig City.