Team Assistant/executive, E-commerce Marketing (amazon)

Mission of the role: The Team Assistant will play a crucial role in overseeing and maintaining content in our Amazon Marketplace, ensuring accuracy and consistency. This position requires a detail-oriented individual with excellent organizational and communication skills to support the Amazon Sales team in various tasks, including customer service, inventory management, and administrative duties.

Key Responsibilities: 

• Oversee and maintain content on Amazon, ensuring all pages, products, and pricing are consistently updated and aligned with established guidelines.

• Manage product listings, including creating and updating product descriptions, images, and specifications.

• Monitor inventory levels to ensure optimal stock levels are maintained, and coordinate with internal and external parties to ensure inventories are replenished promptly at fulfillment centers.

• Attend customers' inquiries and messages on Amazon, providing timely and accurate responses.

• Assist in the preparation of sales reports to support strategic decision-making.

• Work closely with the Amazon Sales team to manage and implement sales initiatives and marketing campaigns.

• Perform ad-hoc duties as required to support the team’s objectives and ensure smooth operations.

Key Skills / Experience:

• NITEC/Higher NITEC/Diploma in Business or any related field

• Proficiency in Google Workspace is essential, familiarity with Pivot Tables and VLOOKUP is a plus

• Willing to work on routine reporting and data entry.

• Effective communication and customer service skills.

• Good communication and interpersonal skills

• Able to work under pressure

• Willingness to learn, attention to detail, drive to constantly to improve oneself

This is a 100% remote role where the potential hire must be equipped with the following to carry out this role effectively:

• Laptop / CPU with acceptable speed
• At least 2 monitor screen (inclusive of laptop screen)
• Headset with Mic (Noise cancelling)
• Webcam
• Designated Workstation
• Stable and strong power and internet connectivity
• Noise-free and conducive environment