Doug Battin

Having nearly 30 years of mortgage business experience, Doug Battin has led TruHome’s servicing business since 2014. He leads a team of 50+ professionals, who are responsible for servicing loans for over 50 credit union clients. His team has grown TruHome’s servicing portfolio to over 42,000 loans and over $6 billion in assets. Among other things, the team manages new loan boarding, escrow administration, cash processing, client and investor reporting, document control, lien release, member services call center, and collections and default-related actions when necessary.

Doug lives firsthand the compliance challenges of working in the mortgage servicing business. He works tirelessly to eliminate pain points for credit union partners while ensuring TruHome stays in compliance, despite constantly evolving state and federal regulations.

One of Doug’s proudest moments since joining TruHome is the successful, nine-month integration that his team facilitated to launch the new Black Knight Servicing System.