Laura Laster

Laura Laster is an experienced professional in client experience analysis and data management. Currently serving as the Client Experience Analysis Team Manager at Truist since October 2016, Laura manages a team of Voice of the Client analysts focused on retail and consumer segments. Prior experience includes roles as a Senior Data Designer at BB&T and a Data Analyst at Progressive Insurance, where skills in SAS and SQL were applied to generate actionable insights. Additional experience encompasses research and analysis positions at The Freedonia Group and the Center for Marketing Research at Cleveland State University, alongside a tenure as Youth Development Program Manager for the Peace Corps. Laura holds a Master of Arts in Economics from Cleveland State University and a Bachelor of Arts in International Relations and Affairs from the University of Cincinnati.