Kendyl Burns has extensive experience in customer experience and operational management, currently serving as Senior Customer Experience Program Manager at Trulieve since November 2017. With a progression in responsibilities, Kendyl has focused on developing processes for a leadership team, enhancing patient experience across multiple states, and establishing customer service procedures. Prior experience includes roles at Medical Maine Cannabis as Cultivation Manager, overseeing cannabis maintenance from seed to sale, and as a Home Care Provider, delivering health care to seniors and veterans. Educational background includes attendance at Kennebec Valley Community College.
March, 2024 - present
November, 2022
December, 2021
February, 2021
November, 2020
March, 2020
July, 2019
August, 2018
November, 2017