Melissa Johnson

Melissa Johnson is an experienced professional with a comprehensive background in service administration and client relations at TRUMPF North America since 2006. As a Service Department Representative, Melissa excels in processing high volumes of customer inquiries, maintaining accurate documentation, and ensuring customer satisfaction. In the role of Service Training Administrator since 2017, responsibilities include developing training plans, managing international travel logistics, and tracking training metrics. Previous experience includes roles as an Executive Assistant and Administrative Assistant at various organizations, where expertise in project management, budgeting, and customer service was demonstrated. Melissa holds a Master of Business Administration from Albertus Magnus College, alongside a Bachelor and Associate degree in Business Administration and Management.