Leigh Dalugdog

Leigh Dalugdog is an experienced customer service and technical support professional with a diverse background in training, project management, and customer relations. Currently serving as a Customer Service Trainer & Quality Specialist at 1GLOBAL since June 2015, Leigh designs and delivers comprehensive training programs, assessing the training needs of both Customer Service and Technical Support teams. Previous roles at 1GLOBAL include Desk Service Delivery Manager and Roaming Data Management Specialist, where Leigh focused on account management and international roaming agreements. Prior experience at AT&T and VXI Global Solutions involved leading technical support teams and resolving complex service issues for U-VERSE customers. Leigh began a career in market research at Survey Sampling International and holds a Bachelor of Arts in International Studies from Ateneo de Davao University.